So you’ve been ripped off by a roofer. What do you do now? The team at http://www.arlingtonroofingco.com/ have put together this amazing list to help you out! Odds are at this stage in the game, you have tried most conventional methods to getting the issue resolved and clearly have been unsuccessful. Time to take action!
Follow the guide below:
Click here and go to our review section and post a review. Get it out there and warn others about the issues you are whenever a negative review is posted on our site, we notify the company in question and request action. Sometimes contact from an outside party is all you need. Let us help you!
Contact your roofer again! Let him know you aren’t going away quietly. Let him know you have already started to file negative reviews. Give him the final opportunity to rectify the situation. He may be avoiding your calls so use all means to reach out. Call his cell, call his office, and send him emails and even show up to his office if he has one. Repeat this step as often as possible!
File a BBB complaint. While not a government body, the BBB is a solid way to make your complaint public and get some additional action at no charge. Be advised, if your roofer already has a bad rating, he may not care much. Furthermore, the BBB has no legal authority in such matters so short of filing a complaint; they can’t take any further action.
You can file your complaint at www.BBB.org
If you don’t get any response at that level, it’s time to take it to a step further. We recommend filing a complaint with both your states attorney general’s office as well as any licensing boards on the city and state level. This step usually lets your roofer know how serious you are and action is taken to resolve the dispute in most cases.
Sometimes the next phase is mediation. We suggest you try you hardest to work out the issues on your own with the contractor and come to an amicable resolution because mediation is a big headache. In the event, you can’t come to an agreement you can try to involve a mediator. These mediators have no dog in the fight so they help each party to understand the others case. However, their findings aren’t binding or enforceable and they most likely cost a fee.
There is also binding arbitration in which a judge or litigator will act as the mediator and try to resolve the dispute. The decision is binding in a court of law but the losing party usually appeals. You can contact the American Arbitration Association for additional information. For the record, Mediation does not resolve the matter in most cases but we feel it is a step worth mentioning so that you know your options.
You’ve already sent your roofer emails and letters but he doesn’t take you seriously. Time to contact an attorney and send a demand letter. With the right attorney, this step will put enough scare in the roofer to get results. If you don’t have an attorney you wish to use or you want to put it in the hands of experienced pros in this field, let us do the work. We have a team of in house attorneys that will get action! Get an experienced attorney on your side, we offer Demand Letter assistance for a small nominal fee.
Consider taking the roofer to small claims court. If you are not sure what small claims court is, there is tons of great information online. A small claims suit allows you to sue someone in a court of law without requiring an attorney. You must be able to put a dollar amount on the monies you are seeking and they must fall into your states guidelines. All states have varying rules on the maximum dollar amount you can seek and they range from $2,500 to appx. $10,000. Keep in mind, even if your claim is more than $10,000 small claims may be a better option than full litigation as you don’t need to pay attorneys fees. So make certain to do a proper cost benefit analysis so decide your next move. If the damage is greater then what your state allows in small claims or you feel you need the additional help, it may be time to take your roofer to court! Make sure you hire an experienced roofer!